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The success or failure of the launch of an application depends
on large measure, about the value that the end-user
has given to such software, and by this reason
so many variables will be tried at the time
to recommend or continue with the line of offered
products: analyzing the stability and the impact
that the use of the program has on the work
environment thereby to the extent of efficiency,
friendliness and learning time, among many
other possibilities.
But in all cases, the first "real" approximation of the end-user
to the offered software, pass through its relationship
whit the program's interface, and in a second
instance, by the related documentation.
The online information (as your Website) and any other kind of information
or promotion things, will be helpful to influence
about the purchase of your products
or to attend the users' difficulties in their
use, but that not replace the experience to
use such software, hoping that this meets the
expectations for wich it was acquired.
And so, the combination or sum of this huge amount of small or
large satisfactions and inconvenience, in the
use of its application, or services
eventually needed, ends of setup to that end-user,
the value with that qualifies the used product.
Our work adds value to your products
- Because our first priority is to obtain the end-user's satisfaction.
- Because we provide a customized service according our clients'
requirements.
- Because our customers are unique
and each of them is for us, an exclusive challenge
that need efficient solutions to their requirements.
- Because we analize the software, such as basic step or our tasks,
we can "localize concepts" instead of "translate
words", making a better reception and acceptance
by the end-users.
- Because using the applications, we can bring our experience as
users, to improve the friendliness of the
localized product, and it also allow us
to expand the original documentation, develop
interactive guides and help manuals, as well
as websites and visual information to facilitate
the understanding of the end user, decreasing
the learning curve and
improving the customer's satisfaction.
- Because by providing a comprehensive service, we can also provide
primary customer care to the Spanish-speaking
users, increasing the speed of response and
decreasing the occupation, within your company,
of personnel more specialized from
your Customer Care Departament.
- Because at the time to localize your software into Spanish, we
are not only a part of the solution, but we
add value to your products.
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